SugarPop Productions

How SugarPop Productions Automated 85% of Their Photo Booth Workflows with Dubsado

A custom Dubsado setup helped this photo booth powerhouse reclaim over 2,600 hours a year and streamline every client experience.

---

SERVICE PROVIDED

Done-For-You Dubsado Setup for photo booth business SugarPop Productions

ABOUT THE CLIENT

SugarPop Productions is a photo booth company led by Brian Bazala, specializing in high-end, interactive event experiences across weddings, corporate activations, and social events. Known for their creative energy and polished production quality, SugarPop’s brand was seamless on the surface—but behind the scenes, Brian was buried in manual follow-ups, late-night proposal edits, and a constant “did I send that?” cycle.

THE PROBLEM

SugarPop’s business had outgrown its systems. Between custom quotes, last-minute bookings, and clients across multiple event types, everything lived in email threads and sticky notes. Follow-ups slipped through the cracks, proposals were rebuilt from scratch, and Brian was spending more time chasing details than closing deals.

OUR GOALS WERE TO:

• Transform SugarPop’s manual inquiry process into an automated, three-track system for weddings, social events, and corporate bookings
• Build a proposal process that was fast, elegant, and easy to customize
• Eliminate repetitive admin work while keeping Brian’s personal touch intact
• Create workflows that followed up automatically-no more missed leads

THE SOLUTION: A DONE-FOR-YOU DUBSADO SETUP BUILT FOR A PHOTO BOOTH PRO

We mapped every service from first inquiry to final delivery, creating 11 custom workflows that reflect how SugarPop actually works. Each path—wedding, social, and corporate—was designed to feel personal to the client while fully automated behind the curtain.

Here’s what we built:

• Automated lead capture that tags and routes inquiries by event type
• Smart follow-up emails that offer next steps, scheduler links, and blog resources
• Custom proposal templates for weddings, socials, and corporate clients—elegant, brand-matched, and easy to update
• SOP-linked to-dos with built-in tutorials so future team members can self-train
• Conditional logic for reminders, COI checks, and partner workflows
• A JotForm feedback integration to collect post-event insights

VISUAL PEEK: A LOOK INSIDE THE SETUP

We even took things a step further on this one — adding a little extra CSS to really let SugarPop’s brand shine through. Check out that pink-to-purple gradient on the select button and selected package. A small touch, but it makes the whole proposal feel just as elevated and energetic as their events.

OUTCOMES / ROI

The impact of automation on a high-volume event business? Massive.

SugarPop’s measurable results:

• 11 workflows mapped across every service
• 107 total steps identified
  • 91 automated | 16 manual
• 85% automation rate
• 2,683 hours saved annually (≈ 335 workdays)
• $275,967 in business-owner value reclaimed
• 143,418% ROI – for every $1 invested, SugarPop earns $1,434.18 in value

SYSTEM FEATURES

• 24 email templates
• 8 form templates
• 2 scheduler templates
• Proposal workflows that auto-trigger based on lead type
• Automated payment reminders and lead follow-ups
• Smart fields for team assignments and gallery delivery

RESULTS SUMMARY

This Dubsado setup didn’t just organize SugarPop Productions – it scaled it.
The system now handles everything from lead intake to anniversary follow-ups, freeing Brian to focus on client experience and brand growth instead of admin chaos.

✨ Fewer emails
✨ Faster booking cycles
✨ Consistent communication across every event type
✨ Hundreds of hours saved each month

---

Want this to be you?

If you’re a photo booth or event professional juggling endless manual steps, this is what’s possible when your workflows actually work for you.

Ready to stop rebuilding and start scaling? Let’s make your system as effortless as your client experience.
Build Your Dubsado System with Cait